Frequently Asked Questions
Everything you need to know about your ARES Tool shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days. You will receive a tracking number as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process. Please note that sale items are final sale and cannot be returned.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We provide measurements in both inches and centimeters to ensure the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.
Are your materials sustainably sourced?
At ARES Tool, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with factories that adhere to fair labor standards.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 60 minutes of the order being placed. Please contact our support team immediately via live chat for urgent requests.